Aditya CRM - Disclaimer & IP Rights

This Disclaimer explains how Aditya CRM (Devolyt Technologies Pvt. Ltd.) shares demos, client references, and handles intellectual property. It also describes the limits of liability, accuracy of content, third-party links, and other important legal points. Read carefully.

1. Overview

This Disclaimer sets out certain legal and practical boundaries that apply to the use of materials, demonstrations, and information provided by Aditya CRM (Devolyt Technologies Pvt. Ltd.). It explains how we handle demos, client data, intellectual property and the limits of responsibility for content appearing on our website, marketing materials, or delivered during sales and implementation activities.

This page complements any separate contractual documents such as proposals, Statements of Work (SOWs), Master Service Agreements (MSAs), and Data Processing Addenda (DPAs). Where a conflict exists between a signed client agreement and this public Disclaimer, the signed agreement controls.

3. Demos, Client Data & Confidentiality

As part of our sales, onboarding, and training process, Aditya CRM (Devolyt Technologies Pvt. Ltd.) regularly provides product demonstrations through demo accounts, sandbox environments, screen-shares, or recorded walk-throughs. These demos are designed to help prospective customers, existing clients, and partners understand the features, capabilities, and workflows of our CRM platform. However, it is important to note that demos are provided solely for illustrative and educational purposes and should not be interpreted as a legally binding commitment that the live production system will behave exactly as demonstrated. Actual implementation may vary depending on customization, hosting environment, client data, third-party integrations, and agreed scope of work.

Demo Content
  • Demo environments often contain synthetic, fictitious, or anonymized sample data created for demonstration purposes only. Such data should not be mistaken for, or assumed to represent, the actual data of any client, customer, or real-world entity.
  • In certain cases, real client data may be used within a demo environment. This will only occur when the concerned client has provided explicit written consent to use their data for demo, training, or presentation purposes. In such cases, all usage will be covered under agreed confidentiality terms or Non-Disclosure Agreements (NDAs).
  • Any sample workflows, sales pipelines, invoices, or reports shown in a demo are illustrative in nature. They may need significant customization or modification to suit a specific client’s real business processes.
  • Demos should not be considered a guarantee of final performance, scalability, or compliance. Live results depend on the technical environment, purchased plan, and client’s operational requirements.
Confidentiality & NDA
  • When demo sessions involve proprietary workflows, client-specific data, or sensitive business configurations, Aditya CRM recommends the execution of a signed Non-Disclosure Agreement (NDA) before granting full access.
  • Clients may request restricted or limited-access demos where confidential data such as customer lists, pricing structures, revenue reports, or strategic business information is excluded or redacted to maintain privacy.
  • All employees, contractors, or third parties associated with Aditya CRM are expected to maintain strict confidentiality regarding any sensitive information viewed or discussed during demo sessions.
  • Any violation of confidentiality obligations by either party will be subject to remedies as outlined in Indemnification and Termination clauses of this Disclaimer and/or signed Agreement.
Demo Recordings & Use
  • Aditya CRM may, at its discretion, record demo sessions for the purposes of internal training, quality monitoring, and product improvement. Such recordings will be stored securely and accessed only by authorized personnel.
  • If a demo recording contains client-sensitive information (e.g., actual business data, financial metrics, or customer names), it will be treated with the same confidentiality safeguards as production data, and will not be disclosed without client consent.
  • No demo session, whether recorded or live, will be published, shared publicly, or used for marketing/advertising purposes unless explicit written permission has been obtained from the client or prospect.
  • Clients have the right to request copies of demo recordings involving their own business data for internal use, subject to feasibility.
  • By participating in a demo session, the Customer acknowledges that the purpose of the demo is exploratory and illustrative, and that final deliverables, scope, and warranties will only be determined by a formal signed Proposal or Statement of Work (SOW).

In conclusion, demos provided by Aditya CRM are a powerful tool to showcase features and educate clients about our CRM capabilities. However, demos must be understood as informational only — they do not replace a signed agreement or guarantee identical results in live environments. Clients remain responsible for reviewing their confidentiality needs, securing NDAs where required, and understanding that final deliverables are governed exclusively by the signed contract or SOW with Aditya CRM.

4. Client References & Case Studies

At Aditya CRM (Devolyt Technologies Pvt. Ltd.), we value the trust and success stories of our clients. From time to time, we may share anonymized case studies, success stories, testimonials, or references to demonstrate the effectiveness of our CRM solutions. These references serve as valuable insights for prospective customers to evaluate the practical benefits of implementing Aditya CRM. However, all such activities are handled with strict confidentiality, transparency, and client consent to ensure that no sensitive data or contractual obligations are violated.

Reference Calls & Introductions
  • Prospective clients may request to speak with existing Aditya CRM customers as part of their evaluation process.
  • Reference calls, introductions, or meetings will only take place with the explicit consent and availability of the referenced client.
  • We respect the time and privacy of our clients — therefore, such requests are accommodated only when mutually convenient.
  • Clients serving as references are under no obligation to provide detailed internal metrics or confidential business data.
Case Studies & Testimonials
  • Case studies published on our website, brochures, or marketing material are reviewed and approved by the client prior to publication.
  • All sensitive metrics, financial details, trade secrets, or personally identifiable information (PII) are either redacted or anonymized before sharing publicly.
  • Testimonials or client feedback may be quoted in promotional material only after obtaining the client’s written or recorded consent.
  • Where possible, we anonymize industry-specific results (e.g., “A Real Estate Company in Noida achieved 40% higher lead conversions using Aditya CRM”) instead of disclosing exact client names or internal data.
Confidentiality & Opt-Out Rights
  • Clients who do not wish to participate in case studies, references, or testimonials may notify us in writing. We will fully respect and honor this request.
  • Even after initially providing consent, clients may later request removal or withdrawal of a published case study or testimonial, subject to reasonable timelines for content updates.
  • No client will be portrayed in any reference or case study in a way that may harm their reputation, brand image, or competitive position.
  • Unless explicitly required by law, regulation, or contractual obligation, we will never use a client’s data, name, or brand in public references without consent.
Use of Anonymized & Aggregated Data
  • Aditya CRM may use aggregated and anonymized data (e.g., “On average, our clients reduced sales follow-up delays by 30%”) for marketing and thought-leadership purposes.
  • Such data will never identify individual clients and will only be presented in a generalized manner.
  • By default, anonymized trends and patterns are considered safe to share, unless specifically restricted by client agreements.

In summary, client references and case studies are important tools to showcase the value and impact of Aditya CRM solutions. However, these materials are always created and shared with full respect for client confidentiality, contractual commitments, and consent. Clients maintain the right to opt out, request redactions, or withdraw from being featured, ensuring that their business integrity and trust remain protected at all times.

5. Accuracy of Information

At Aditya CRM (Devolyt Technologies Pvt. Ltd.), we make every effort to provide information that is accurate, reliable, transparent, and up-to-date across all of our platforms — including our website, proposals, brochures, demo presentations, onboarding sessions, and other communications. However, due to the continuously changing nature of technology, business practices, pricing models, and third-party integrations, all information shared by us should be treated as subject to revision. Customers should always refer to the latest signed Proposal, Quotation, or Statement of Work (SOW) for legally binding commitments.

Dynamic Nature of Business Information
  • Features, pricing structures, modules, and integrations may evolve as we improve our products or respond to market needs.
  • Details shared in early demos, sales discussions, or brochures may differ slightly from the final scope of work defined in the Proposal/SOW.
  • Aditya CRM continuously updates software to enhance security, scalability, and performance; these updates may alter certain user experiences.
Possible Errors or Omissions
  • Despite our best efforts, unintentional errors, outdated details, or typographical mistakes may appear in content published online or offline.
  • Such errors do not create legal obligations; the signed Proposal or SOW is always the source of truth.
  • If Customers notice any inaccuracies, they are encouraged to notify us so corrections can be made promptly.
Customer Responsibilities
  • Customers should not rely solely on general marketing materials (website, blogs, or case studies) when making business decisions.
  • Only the final Proposal, Quotation, or SOW signed by both parties shall be considered binding.
  • Customers are advised to confirm specific features, integrations, or deliverables directly with Aditya CRM before entering into contractual commitments.
Non-Binding Nature of Public Content
  • Blogs, newsletters, case studies, or social media posts published by Aditya CRM are intended for general awareness and industry education.
  • Such public-facing content should not be interpreted as a guarantee, warranty, or contractual promise.
  • Illustrative examples, statistics, or results mentioned in marketing campaigns may vary depending on individual business use cases.
Commitment to Transparency
  • Aditya CRM is committed to clear communication and ensures that critical updates to pricing, licensing, or services are shared directly with Customers.
  • We periodically review and refresh our published information to reduce the chances of outdated material being circulated.
  • All official clarifications, corrections, or amendments are provided in writing through formal communication channels.

In summary, while Aditya CRM takes great care to ensure accuracy of all published and shared information, only the signed and mutually agreed Proposal, Quotation, or Statement of Work (SOW) shall prevail in case of discrepancies. Customers are encouraged to treat public or demo materials as informative and illustrative, but to rely solely on contractual documents for final commitments.

6. Third-Party Links & Services

The Aditya CRM (Devolyt Technologies Pvt. Ltd.) platform, including our website, CRM software, mobile apps, demos, and related services, may contain references, links, or integrations with third-party platforms. These may include but are not limited to: payment gateways, SMS/Email providers, cloud hosting companies, accounting tools, analytics services, telephony integrations, and third-party APIs. While these integrations are provided for the Customer’s convenience and business efficiency, Aditya CRM does not own, operate, or control these third-party services and therefore cannot guarantee their reliability, uptime, compliance, or security.

Independent Nature of Third-Party Services
  • Each third-party platform operates under its own Terms of Service, Privacy Policies, and Compliance Standards.
  • Customers are solely responsible for reviewing and agreeing to such third-party terms before using their services.
  • Aditya CRM cannot be held responsible for changes, updates, or discontinuation of any third-party product or API.
No Warranties on External Services
  • Aditya CRM does not provide any warranties or guarantees regarding the functionality, uptime, performance, or accuracy of third-party platforms integrated into the CRM.
  • If a third-party integration experiences downtime, errors, or compliance issues, the resolution lies solely with that provider.
  • Aditya CRM’s warranty and liability are strictly limited to its own software and services, as defined in these Terms.
Customer Responsibilities
  • Customers are responsible for setting up and maintaining valid accounts with required third-party platforms.
  • Costs associated with such services — including SMS credits, payment gateway transaction charges, hosting fees, plugin licenses, or subscription costs — must be borne by the Customer, unless otherwise agreed in writing.
  • Customers must ensure compliance with laws, regulations, and data protection requirements when using third-party services.
Examples of Third-Party Services
  • Payment Gateways — Razorpay, PayU, Stripe, PayPal, etc.
  • SMS/Email Providers — Twilio, MSG91, Amazon SES, SendGrid, etc.
  • Cloud Hosting & Storage — AWS, Google Cloud, Microsoft Azure, DigitalOcean, etc.
  • Accounting & ERP Tools — Tally, Zoho Books, QuickBooks, SAP, etc.
  • APIs & Plugins — WhatsApp Business API, telephony APIs, marketing plugins, analytics tools, etc.
Limitations of Liability
  • Aditya CRM is not liable for losses, downtime, or damages arising from failures, delays, or disruptions in third-party services.
  • Issues such as payment failures, SMS/email delivery delays, hosting outages, or plugin vulnerabilities fall outside the scope of Aditya CRM’s responsibility.
  • Customers are encouraged to sign direct service agreements with third-party vendors to ensure uninterrupted service and direct support.

In summary, while Aditya CRM offers seamless integration with multiple third-party platforms to enhance functionality, responsibility for these services lies entirely with their respective providers. Customers must review third-party terms, bear associated costs, and ensure compliance. Aditya CRM’s role is limited to providing integration support but does not extend to guaranteeing performance or assuming liability for external services.

7. Testimonials & Results

Aditya CRM (Devolyt Technologies Pvt. Ltd.) may publish testimonials, reviews, case studies, or client success stories across its website, brochures, marketing campaigns, or demo presentations. These materials are based on the actual experiences of individual clients and are intended to highlight potential benefits of CRM adoption. However, such content is presented strictly for informational and illustrative purposes only and does not guarantee identical results for every Customer.

Nature of Testimonials
  • Testimonials are provided by real Customers or authorized representatives who have used Aditya CRM solutions.
  • They reflect personal opinions, experiences, and outcomes unique to those Customers.
  • Testimonials are reviewed and published with Customer consent, in accordance with ethical marketing practices.
  • Some testimonials may be anonymized or generalized to protect client confidentiality.
Factors Influencing Results
  • Customer success depends on business model, industry practices, team adoption, and management support.
  • Results are also influenced by the quality of data, system configuration, and integration with other tools.
  • Training, employee commitment, and change management processes play a significant role in realizing CRM benefits.
  • External factors such as market trends, competition, and economic conditions may also affect actual outcomes.
Limitations of Case Studies
  • Case studies may showcase examples of sales growth, time savings, customer retention, or revenue improvement.
  • These results are illustrative only and may not be replicated by all Customers in the same way.
  • Performance metrics are based on specific client situations and cannot be applied universally.
  • No case study or testimonial should be treated as a performance guarantee or contractual promise.
Use of Reviews & Testimonials
  • Aditya CRM may feature client reviews on its website, social media, or promotional material to demonstrate credibility.
  • Such reviews are intended for educational and awareness purposes to help prospective clients understand benefits.
  • We do not offer compensation or incentives in exchange for positive testimonials unless disclosed transparently.
  • Any unauthorized or false testimonials are strictly prohibited and may be removed immediately upon verification.
Customer Responsibilities
  • Prospective Customers should conduct their own evaluation before purchasing Aditya CRM.
  • Decisions should be based on a formal proposal, signed agreement, or Statement of Work (SOW), not just testimonials.
  • Customers must not rely solely on past case studies to forecast their own success without analyzing their unique context.

In summary, while testimonials and case studies provide valuable insights into the experiences of past Customers, they should be treated as examples rather than guarantees. Actual results may vary significantly based on multiple business, technical, and operational factors. Aditya CRM publishes testimonials in good faith to share potential benefits, but final outcomes are always dependent on each Customer’s own implementation, effort, and circumstances.

8. Intellectual Property Rights

All Intellectual Property (IP) rights in Aditya CRM software, source code, documentation, training materials, website content, logos, trademarks, and user interface designs remain the sole and exclusive property of Devolyt Technologies Pvt. Ltd., unless otherwise specified in a signed agreement. Customers are granted limited usage rights under their license, but ownership of the core intellectual property always remains with the Company.

Company Ownership
  • All software, frameworks, modules, templates, APIs, workflows, and technical documentation developed by Aditya CRM are fully owned by the Company.
  • The Company retains the right to reuse, modify, or enhance its proprietary codebase, modules, and designs in future projects for other clients.
  • Logos, branding elements, website content, and marketing assets are trademarks of Devolyt Technologies Pvt. Ltd. and cannot be reproduced without permission.
Customer Usage Rights
  • Customers receive only a non-exclusive, non-transferable license to use the delivered CRM strictly for their internal business operations.
  • The scope of usage is limited to the terms mentioned in the Proposal, Agreement, or Statement of Work (SOW).
  • Customers cannot rebrand, resell, or sublicense the CRM software unless they purchase a reseller or white-label license.
Source Code & Assets
  • Unless explicitly purchased (e.g., Premium Plan), source code is not transferred to the Customer.
  • Design assets (UI kits, graphics, icons) and proprietary scripts remain the property of Aditya CRM unless stated otherwise in writing.
  • If source code is purchased, the Customer receives rights to customize and manage it internally, but the Company may still include third-party libraries under separate licenses.
Restrictions
  • Unauthorized copying, resale, white-labeling, or redistribution of Aditya CRM software or materials is strictly prohibited.
  • Reverse engineering, decompiling, or attempting to extract source code is not permitted unless rights have been formally purchased.
  • Removing copyright notices, branding elements, or ownership marks from the software without written approval is prohibited.
Third-Party Intellectual Property
  • The CRM may include third-party plugins, APIs, or open-source libraries that are subject to their own licensing terms.
  • Customers are required to comply with third-party licenses (e.g., MIT, GPL, or commercial licenses) in addition to Aditya CRM’s licensing terms.
  • The Company is not liable for restrictions or limitations imposed by third-party intellectual property owners.
Violations & Enforcement
  • Any violation of intellectual property rights may lead to immediate termination of the license without refund.
  • The Company reserves the right to take legal action (civil or criminal) against unauthorized use, resale, or infringement.
  • Damages, penalties, or compensation may be claimed in cases of IP misuse.

In summary, Customers are granted the rights to use Aditya CRM software as per their contract, but ownership of intellectual property remains with Devolyt Technologies Pvt. Ltd.. These protections ensure that our innovations remain secure, while Customers continue to benefit from authorized, licensed usage of the CRM system.

9. Permitted Use & Restrictions

All CRM software, demo accounts, trial access, training materials, and related content provided by Aditya CRM (Devolyt Technologies Pvt. Ltd.) are licensed strictly for the internal business operations of the Customer. Customers are required to use these services responsibly, in compliance with the agreed license terms, and within the scope of their specific Proposal, Agreement, or Statement of Work (SOW). Misuse, unauthorized distribution, or exploitation of Aditya CRM’s intellectual property is strictly prohibited.

Permitted Use
  • Customers may use the CRM software to manage leads, sales, follow-ups, payments, HR, or other business operations as defined in their contract.
  • Authorized employees, agents, or staff of the Customer’s organization may access the CRM as long as they comply with the license terms.
  • Demo accounts, trial versions, and training content are provided only for evaluation or onboarding purposes and cannot be treated as production systems.
  • Clients may customize their licensed CRM modules (within scope) for internal usage, provided source code rights are not violated.
Restrictions
  • Customers may not resell, sublicense, rebrand, or white-label Aditya CRM software unless a formal Reseller or White-Label Agreement is signed.
  • Reverse engineering, code extraction, decompilation, or creating derivative products is prohibited unless explicit source code rights have been purchased.
  • The CRM must not be used for illegal, fraudulent, defamatory, or harmful activities, including spam campaigns, unauthorized financial transactions, or data exploitation.
  • Sharing CRM credentials with third parties or allowing competitors access to demos or live systems without approval is not permitted.
  • Using Aditya CRM to provide “software-as-a-service (SaaS)” offerings to external businesses without authorization is prohibited.
Consequences of Misuse
  • Violation of usage restrictions may result in immediate termination of the license without refund.
  • The Company reserves the right to suspend or block access if suspicious, unauthorized, or unlawful activities are detected.
  • Legal action may be taken against Customers who engage in unauthorized resale, redistribution, or misuse of Aditya CRM intellectual property.
Examples of Acceptable & Non-Acceptable Use
  • Acceptable: Using Aditya CRM internally to manage your sales pipeline, HR processes, or property booking workflows.
  • Not Acceptable: Repackaging Aditya CRM under a different brand and selling it to third parties without authorization.
  • Acceptable: Training your employees using demo accounts and trial systems.
  • Not Acceptable: Sharing trial/demo access with outside organizations or competitors without Company approval.

In conclusion, Aditya CRM software and content are provided strictly for authorized, contractually-agreed usage. Customers enjoy full rights to operate the system within their business but must avoid resale, redistribution, or illegal activities. These restrictions ensure fair use, protect the Company’s intellectual property, and maintain the integrity of our CRM ecosystem.

10. No Warranty

Unless expressly stated in a written and signed agreement between the Customer and Aditya CRM (Devolyt Technologies Pvt. Ltd.), all software, services, demos, trial accounts, documentation, and related materials are provided strictly on an "AS IS" and "AS AVAILABLE" basis. This means Customers accept the software in its current condition, without expecting guarantees that it will meet every unique business requirement or operate without any interruptions.

Scope of Warranty Disclaimer
  • No implied warranties are provided regarding merchantability, fitness for a particular purpose, or non-infringement.
  • Aditya CRM does not guarantee that the CRM software or related services will be completely error-free, secure, uninterrupted, or available at all times.
  • The performance, speed, and reliability of the CRM may vary depending on hosting environments, internet connectivity, third-party integrations, and Customer-managed infrastructure.
Third-Party Dependencies
  • Any third-party services (e.g., payment gateways, SMS/email providers, hosting servers, or APIs) integrated into Aditya CRM remain the sole responsibility of those providers.
  • Aditya CRM cannot guarantee uptime, compliance, or error-free functioning of external services.
  • Failures caused by third-party platforms, even when integrated with Aditya CRM, are not covered by any warranty.
Limitations of Liability under No Warranty
  • Customers should not assume that trial/demo environments will exactly replicate production environments.
  • Business outcomes, performance improvements, or sales results claimed in case studies/testimonials are illustrative only and are not guaranteed.
  • Aditya CRM is not responsible for data loss, downtime, or damages caused by Customer misconfiguration, unauthorized modifications, or external server failures.
Customer Acknowledgment
  • By using Aditya CRM, Customers acknowledge that software inherently carries risks of bugs, downtime, or compatibility issues.
  • Customers must maintain backups, follow best practices, and ensure compliance with infrastructure requirements to minimize risk.
  • The responsibility for verifying whether Aditya CRM meets the Customer’s specific legal, operational, or technical requirements lies with the Customer.

In summary, unless specifically guaranteed in writing, Aditya CRM provides its products and services without any implied warranties. Customers must evaluate the CRM for suitability before adoption and cannot hold Aditya CRM liable for unmet expectations, third-party failures, or unforeseen technical limitations. This clause ensures transparency, reduces misunderstandings, and protects both the Company and the Customer in a fair and balanced manner.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Aditya CRM (Devolyt Technologies Pvt. Ltd.), including its directors, officers, employees, partners, and affiliates, shall not be held responsible for any damages or claims beyond what is expressly stated in this section. This clause ensures that both the Company and the Customer have a clear understanding of liability boundaries and risk allocation.

Maximum Liability
  • Aditya CRM’s aggregate liability, whether arising from contract, negligence, warranty, or any other legal theory, shall not exceed the total amount of fees actually paid by the Customer in the twelve (12) months immediately preceding the event giving rise to the claim.
  • Any claim exceeding this limit will be automatically void and unenforceable.
  • This limitation applies regardless of the nature of the claim, whether contractual, statutory, or tort-based.
Exclusion of Indirect Damages
  • The Company is not liable for any indirect, incidental, punitive, or consequential damages.
  • This includes, but is not limited to:
    • loss of revenue or anticipated profits,
    • loss of data, customer lists, or business opportunities,
    • loss of goodwill, reputation, or brand value,
    • business interruption or delays caused by external factors.
  • Even if Aditya CRM has been advised of the possibility of such damages, liability for these outcomes is expressly excluded.
Third-Party Dependencies
  • The Company is not responsible for failures, downtime, or damages caused by third-party services (e.g., hosting providers, SMS/email gateways, payment gateways, or external APIs).
  • Customers acknowledge that third-party integrations come with their own risks and independent terms of service.
Customer Responsibilities
  • Customers are solely responsible for maintaining backups, redundancy, and security of their data and IT infrastructure.
  • Customers must implement adequate safeguards to protect sensitive data and ensure compliance with applicable laws.
  • Aditya CRM shall not be liable for any damages resulting from the Customer’s failure to maintain proper data protection measures.
Risk Allocation

This limitation of liability reflects a fair allocation of risk between Aditya CRM and the Customer. By entering into an agreement, the Customer acknowledges that the pricing of Aditya CRM’s products and services is based on the understanding that liability will be capped as described. Without these limitations, the costs of providing CRM software and services would be substantially higher.

In conclusion, while Aditya CRM strives to deliver secure, reliable, and high-quality software and services, the Customer agrees that the Company’s liability is limited to fees paid, and that indirect, incidental, or consequential damages shall not be recoverable. This ensures clarity, fairness, and legal protection for both parties.

12. Data Provided by Clients

Aditya CRM (Devolyt Technologies Pvt. Ltd.) acknowledges and respects that all business and customer data uploaded, entered, or shared by Customers into the CRM remains the exclusive property of the Customer. The Company does not claim ownership of any such data and will only process or store this information to deliver the agreed services. This clause is designed to protect Customer rights, ensure transparency, and comply with applicable data protection regulations.

Customer Data Ownership
  • Customers remain the sole and exclusive owners of their business, operational, and customer data at all times.
  • Aditya CRM acts only as a data processor, handling information on behalf of the Customer to deliver the contracted services.
  • Ownership of data does not transfer to Aditya CRM under any circumstances, unless explicitly agreed in writing.
Customer Responsibilities
  • Customers must ensure that all data uploaded to the CRM is accurate, complete, and up to date.
  • It is the Customer’s duty to confirm that data is lawfully obtained and authorized for use under applicable laws and regulations (such as IT Act, GDPR, etc.).
  • Customers are responsible for ensuring they have obtained necessary consents or approvals from their own clients, employees, or partners before uploading their information into Aditya CRM.
Use of Customer Data
  • Data will only be used for the purpose of delivering contracted CRM services, including processing, reporting, and integrations.
  • Aditya CRM will never sell, rent, or trade Customer data to any third party for marketing or commercial purposes.
  • Public marketing materials (blogs, case studies, testimonials) will never disclose Customer data without prior written consent.
Third-Party Vendors & Data Sharing
  • Data may be shared with trusted third-party vendors strictly to deliver CRM services, such as:
    • Hosting providers for secure server management.
    • API partners for SMS, email, payment gateway, or other integrations.
    • Compliance authorities where disclosure is legally required.
  • All vendors engaged by Aditya CRM are expected to maintain industry-standard security practices and comply with data protection regulations.
Data Retention & Termination
  • Upon termination of services, Customers may request a final copy of their data in a standard export format, subject to contract terms.
  • Aditya CRM may retain certain data for a limited time to comply with legal or regulatory requirements.
  • After the retention period, Customer data will be permanently deleted or anonymized from Aditya CRM’s systems.
Data Security & Confidentiality
  • Aditya CRM uses encryption, role-based access controls, and monitoring tools to protect Customer data.
  • Data is stored on secure infrastructure, either on servers managed by Aditya CRM or trusted hosting partners.
  • All employees handling Customer data are bound by confidentiality agreements.

In conclusion, Customers retain full control and ownership of their data. Aditya CRM only processes this data to provide contracted services, never sells it to third parties, and ensures security and compliance at every step. Customers are responsible for lawful data usage, while the Company is responsible for safeguarding it during processing. This shared responsibility ensures trust, transparency, and long-term protection of business information.

13. Changes to Disclaimer

Aditya CRM (Devolyt Technologies Pvt. Ltd.) reserves the absolute right to revise, modify, or update this Disclaimer from time to time in order to reflect changes in business practices, compliance requirements, or evolving industry standards. Such modifications are intended to ensure that the Disclaimer remains transparent, accurate, and aligned with current laws and operational realities.

Publication of Changes
  • All updates to this Disclaimer will be posted on the official Aditya CRM website (www.adityacrm.com).
  • Each revision will display a clearly visible "Last Updated" date at the top or bottom of the page.
  • Customers and prospects are encouraged to regularly review the Disclaimer for the most up-to-date information.
Effect of Changes
  • Continued use of our website, demos, or services after publication of changes will be treated as acceptance of the revised Disclaimer.
  • For Customers under active contracts, any changes will apply only to new services or engagements, and will not override terms already defined in a signed Proposal, Agreement, or Statement of Work (SOW), unless both parties agree in writing.
  • Prospective customers reviewing demos, case studies, or marketing materials must rely on the latest version of this Disclaimer.
Customer Responsibility
  • It is the Customer’s responsibility to remain informed about updates by checking the Disclaimer periodically.
  • If a Customer does not agree with the revised Disclaimer, they must immediately discontinue use of the website, demos, or services.
  • For contractual projects, Customers may request clarification or written confirmation if changes affect their engagement.
Limitations on Changes
  • Updates to the Disclaimer will not retroactively change or cancel any rights and obligations already executed under a prior contract or signed SOW.
  • Changes are forward-looking and apply only from the date of publication unless explicitly stated otherwise.
  • Aditya CRM commits to ensuring that all updates remain fair, reasonable, and in compliance with applicable laws.

In conclusion, while Aditya CRM maintains the right to update this Disclaimer at its discretion, Customers are assured that such changes will always be published transparently, will not override existing agreements without consent, and will remain aligned with best practices in data handling, confidentiality, and service delivery. Customers are encouraged to stay informed and treat the latest version of this Disclaimer as the legally binding reference for all engagements with Aditya CRM.

14. Contact

For any questions regarding this Disclaimer or IP rights, contact us:

Company: Aditya CRM
Email: info@adityacrm.com
Phone: +91 8882653043
Address: Sector 62, Noida, Uttar Pradesh, India

This Disclaimer serves as a general template and public guideline for the use of Aditya CRM (Devolyt Technologies Pvt. Ltd.) software, services, and related materials. While it outlines the standard limitations of liability, intellectual property rights, and general responsibilities, it is not an exhaustive or client-specific agreement.

In cases where a specific Proposal, Agreement, Quotation, or Statement of Work (SOW) is executed between Aditya CRM and a Customer, the terms of that signed document shall take precedence and override this Disclaimer wherever applicable. Such customized agreements may include unique deliverables, payment schedules, licensing terms, support obligations, or project-specific warranties that differ from this general Disclaimer.

Customers are therefore encouraged to always review both this Disclaimer and their specific signed agreements for a complete understanding of rights, obligations, and limitations. Where conflicts arise, the signed client-specific agreement or SOW will always be binding, and this Disclaimer shall continue to serve only as a supplementary reference for general guidance and transparency.

Aditya CRM
Aditya CRM
Let’s Connect
Copyright © 2025 Aditya CRM

Contact Us

Copyright © 2025 Aditya CRM
WhatsApp